Privacy Policy

definitions
  • Pinnacle
    Pinnacle means Pinnacle LLC, Strand, Cape Town.
  • GDPR
    General Data Protection Regulation Act.
  • Data Controller
    Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
  • Data Processor
    Data Processor means any natural or legal person who processes the data on behalf of the Data Controller
  • Data Subject
    Data Subject is any living individual who is using our Service and is the subject of Personal Data.
1. Principles for processing personal data
  • Fairness and lawfulness. When we process personal data, the individual rights of the Data Subjects must be protected. All personal data must be collected and processed in a legal and fair manner.
  • Restricted to a specific purpose. The personal data of Data Subject must be processed only for specific purposes.
  • Transparency. The Data Subject must be informed of how his/her data is being collected, processed and used.
2. What personal data we collect and process

Pinnacle collects several different types of personal data for various purposes. Personal Data may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
3. How we use the personal data

Pinnacle uses the collected personal data for various purposes:

  • To provide you with services
  • To notify you about changes to our services and/or products
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our services
  • To detect, prevent and address technical issues
4. Legal basis for collecting and processing personal data

Pinnacle legal basis for collecting and using the personal data described in this Data Protection Policy depends on the personal data we collect and the specific context in which we collect the information:

  • Pinnacle needs to perform a contract with you
  • You have given Pinnacle permission to do so
  • Processing your personal data is in Pinnacle legitimate interests
  • Pinnacle needs to comply with the law
5. Retention of personal data

Pinnacle will retain your personal information only for as long as is necessary for the purposes set out in this Data Protection Policy.

Pinnacle will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data protection rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Privacy Policy

READ THIS POLICY BEFORE BROWSING OR USING ANY OF OUR SERVICES ON THIS SITE. YOUR USE OF THIS SITE AND ONLINE SERVICES INDICATES THAT YOU HAVE AGREED TO THE PRIVACY POLICY AND THE TERMS AND CONDITIONS OF TRADE AS PUBLISHED ON OUR WEBSITE.

  1. Personal information will be understood accordance with the definitions of personal information and data as described in the various statutes and regulations relating to protection of personal data and information. We endeavour to ensure the security of personal information in our possession. In adopting this privacy policy, we shall balance our legitimate business interests and reasonable expectations of privacy. We shall take reasonable steps to prevent unauthorized access to personal information. We note hereby that it is impossible to guarantee 100% the protection of all personal information and data processed via internet and digital platforms.
  2. In utilizing our web-site and online services, users will be required to disclose relevant information to ensure efficient utilization of the on-line platform.
  3. You hereby agree that the data provided by you on our web-site may be used by us via various digital communication and social media platforms to communicate information specifically related to our business with you.
  4. We will not disclose any information (corporate, personal or otherwise) with any other party, unless required to do so in law.
  5. Information stored on our systems will only be accessed by our employees or specifically appointed agents for the sole purposes of conducting our normal business.
  6. We shall have the right to include any website or social media link related to your business on our web-site. In terms of this we hold no accountability or liability for the content of these linked pages. We therefore reserve the right to include any information or material that you publish via these links. You shall be solely responsible for the information you publish yourself.
  7. As a user of this site, you have the right to view all the personal information we have stored relating to you. You may request that we issue you with a document dealing with such information by mailing sales@pinnacleproduct.co.za. You further have the right to request us to delete, edit or change any records we have on file relating to your personal information.
  8. The services available on this web-site may contain links to other web-sites and social media platforms. If you use a link to another web-site or platform you may be subject to other service providers privacy policies and terms and conditions. We have no regulation of those policies and terms and conditions. Hyperlinks are published as is and we do not necessarily agree with, edit or sponsor content on third party web-sites and platforms.
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